“I have two of these a day as part of my hair care routine. They are delish!” Kim Kardashian West said about SugarBearHair dietary supplements in a post with an #sp hashtag. (Instagram)
Kim Kardashian and other influencers are paid millions of dollars for product promotion on Instagram, Snapchat, Facebook and other social media. Question: Do these endorsements of dietary supplements have to be labeled as advertisements? How might that differ from endorsements of stocks or crypto-currency investments?
Diet supplements are the exception, as Kardashian discovered in October, 2022 when she was fined $1.6 million by the SEC for promoting crypto-currencies without disclosing her payments. While loose regulations allow promotion of vitamins and foods, real medicine and real money are more strictly regulated.
What areas of advertising are regulated?
Branding: Dietary supplements are (to some extent) regulated by the FDA under the Dietary Supplement Health and Education Act of 1994. Under the act, “Manufacturers and distributors of dietary supplements and dietary ingredients are prohibited from marketing products that are adulterated or misbranded. That means that these firms are responsible for evaluating the safety and labeling of their products before marketing to ensure that they meet all the requirements of DSHEA and FDA regulations. FDA is responsible for taking action against any adulterated or misbranded dietary supplement product after it reaches the market.”
Substantiation: The FDA brought a case in 2015 against Bayer company because of allegations that they were not using randomized tests to support the claims of their supplements. However, Bayer did perform scientific research to support their claims and the case was dismissed (DLA Piper, 2017).
Endorsements: The Federal Trade Commission (FTC) also regulates celebrity endorsements , which are perfectly legal, but must be disclosed under FTC (Federal Trade Commission) advertising disclosure guidelines for online influencers in 2019. Failure to comply can result in high fines for both the influencer and the brand.
Brands: make sure that you look for such hashtags when reviewing and accepting influencer content.
One court case that helps clarify any misconception is FTC v Garvey. The FTC filed a suit over baseball star Steven Garvey because they did not think he expressed his honest opinion of the product he was endorsing. Garvey had been using the supplements prior to filming the infomercial and saw results, which goes with the requirement of the endorser using the product at the time of the endorsement. The court found that Garvey did not knowingly provide any false opinions or misrepresentations of the product and the case was dismissed.
FTC v Warner Brothers Home Entertainment is another example of endorsement disclosure requirements. The court found that Warner Brothers failed to disclose that the marketing campaign for the video game Middle Earth: Shadow of Mordor, paid online “influencers,” including the wildly popular “PewDiePie,” thousands of dollars to post positive gameplay videos on YouTube and social media. Over the course of the campaign, the sponsored videos were viewed more than 5.5 million times. Not only did they fail to disclose that these were endorsements but they also required the users to only post positive opinions which goes against FTC guidelines (FTC, 2017).
The FTC cracked down on endorsement disclosures starting in 2015 (Ad Age).
Greenwashing is another area that advertising content creators need to understand. In 2021, for example, a lawsuit over deceptive advertising was filed by nine environmental groups against Smithfield Foods contesting the truth of the company’s advertising claim that its operations are sustainable and “the opposite of factory farms.” The FTC has a “Green Guide” to help with environmental claims in marketing.
Health and safety of products, such as tanning beds, are also regulated by FDA and FTC. Tanning is one particularly thorny area. In 2008 – 2010, the Federal Trade Commission sued the Indoor Tanning Association over these false and misleading statements:
- Indoor tanning is approved by the government;
- Indoor tanning is safer than tanning outdoors ..
- A National Academy of Sciences study determined that “the risks of not getting enough ultraviolet light far outweigh the hypothetical risk of skin cancer.”
These statements are provably false. The risk of cancer is not “hypothetical.” And engaging in this kind of deceptive advertising can result in fines and other penalties, as for example in this 2009 consent decree between the FTC and the Indoor Tanning Association. Adverting for tanning salons must follow FTC regulations.
Other problem areas
FTC issues guidance in many problem areas in advertising, such as dating sites, native advertising, car mileage claims, diet plans, exercise machinery and other areas.
Advertising professionals are ethically and legally bound to check for regulatory guidance when preparing advertising for clients. Advertisers and marketers who repeatedly violate FTC standards may end up with large fines and jail sentences, such as Kevin Trudeau, Robert O. Young, and others.
Voluntary standards
One organization that helps develop standards is the Better Business Bureau’s National Advertising Division
In some cases the NAD has called out businesses for exaggerated or unsubstantiated claims. In one example, NAD recommended that a set of ads for DirecTV starring Rob Lowe in 2015 be pulled. The after the veracity of some claims were challenged. DirecTV is appealing the claim that the ads are deceptive. The company said it “continues to believe that the various Rob Lowe advertisements are so outlandish and exaggerated that no reasonable consumer would believe that the statements being made by the alter-ego characters are comparative or need to be substantiated.” (CNN, April 2015)
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MORE
- ASRC – Advertising Self-Regulating Council
- FTC Beat – Deceptive Advertising — Independent blog covers both US and UK
- Tennessee newspaper apologizes for anti-Islamic “end times” ad, June 21, 2020. Also see Advertising Ethics